Meet Our Team
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Joel Worcester
Co-Founder, Partner
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Jesse Worcester
Co-Founder, Partner
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Nickole Nordstrom
President of Asset Management
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Jamie Jacob-Cannon
Director of Asset Management
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Lorelei Rains
Director of Operations
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Ryan Ward
Director of Facilities
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Laura Zirhut
Regional Manager
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Darlene Boyt
Regional Manager
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Crystal Gray
Regional Manager
Joel Worcester - Co-Founder, Partner
Joel is a Co-founder & Managing Partner. He started the company with his brothers in 2006. He manages the company's financials and oversees capital allocation and approves all major strategic decisions.
Jesse Worcester - Co-Founder, Partner
Jesse is responsible for raising capital for new projects, building new investor relationships, and working with Joel in communication with Worcester Investments' existing investors. He also consults in the analysis of new purchases and the oversight of operations.
Nickole Nordstrom - President of Asset Management
As President of Asset Management for Worcester Communities, Nickole drives the strategic vision, growth, and performance of the organization's extensive real estate portfolio. With over two decades of experience in property management, she is a recognized leader in the multifamily housing industry, known for delivering operational excellence and fostering innovation.
Nickole's expertise encompasses team member development, value-add strategies, lease-ups, and acquisitions. Her proven leadership and comprehensive understanding of property operations have consistently resulted in successful outcomes across a wide range of projects. She holds the Certified Apartment Portfolio Supervisor (CAPS) designation from the National Apartment Association, underscoring her commitment to professional excellence.
In addition to her operational and strategic leadership, Nickole is a passionate advocate for advancing the multifamily housing industry. She serves on the Board of Directors for the Apartment Association of Kansas City, chairs the National Apartment Association’s NAAPAC, and actively contributes as a member of the #NAAGIVES Committee.
With a track record of success and a dedication to innovation, Nickole continues to elevate Worcester Communities as a leader in the multi-family housing industry.
Jamie Jacob-Cannon - Director of Asset Management
Jamie has worked in the property management industry for 23 years. She started as a groundskeeper and worked through a variety of roles including Leasing Representative, Property Manager, and Director of Property Operations. In addition to her onsite experience, she served the industry as a supplier partner for a year.
Jamie has obtained the CAM, CAPS, and CAS designation through the Apartment Association of Kansas City (AAKC). She is a LEAD and Lyceum graduate. She serves on the AAKC Government Affairs Committee, Education Committee, Membership and Apartment Careers Committee.
In her off-time Jamie enjoys being outdoors, spending time with family, working on projects around the house, reading, and exercising. Jamie recently hiked Pikes Peak, completing her first 14er. A bucket list item for her was to run a marathon. In 2023 Jamie ran her first half marathon and she is working to conquer a full marathon by the end of 2023.
Lorelei Rains - Director of Operations
Lorelei brings 19 years of multifamily property management experience, beginning her career as a Leasing Agent and advancing through roles such as Assistant Manager, Accounts Receivable Specialist, Business Manager, Property Manager, and Financial Manager.
Since joining the company in 2017, Lorelei has showcased exceptional dedication to professional growth and operational excellence. As Director of Operations, she oversees daily property operations, ensuring alignment with organizational objectives and fostering success across all properties. Her strategic leadership encompasses optimizing processes, enhancing training programs, tracking performance metrics, and managing key systems in collaboration with software providers. Lorelei also leads the internal support department, ensuring seamless assistance for on-site teams. Her innovative approach and commitment to excellence drive operational efficiency, profitability, and long-term success for the organization.
Ryan Ward - Director of Facilities
Laura Zirhut - Regional Manager
Darlene Boyt - Regional Manager
Darlene Boyt has over 35 years of experience in the multifamily industry, she has held various positions such as leasing consultant, property manager, regional manager, and Executive Vice President. She has years of experience in Residential Property Management including Conventional, LIHTC, HUD properties as well as Rural and Military properties. She has overseen several multi-million-dollar rehabs and has worked closely with development teams creating proformas and due diligence for new acquisitions.
She resides in Gardner Ks with her husband, Doug, and their charcoal lab, Guinness. She has four children and 6 grandchildren. She loves to golf, fish and bow hunt, and pretty much anything outdoors.
Crystal Gray - Regional Manager
Crystal has a background in the multifamily housing industry and brings to the company a wealth of experience in managing affordable, student, and conventional housing properties. Crystal is a dedicated leader who values teamwork and enjoys spending quality time with my family when she is not at work. One of her passions is revitalizing distressed properties and building strong, cohesive teams to provide exceptional living experiences for our residents. Crystal specializes in transforming apartment living into a true lifestyle that residents can enjoy and appreciate. Crystal is thrilled to be part of this community and looks forward to working together to achieve our goals and exceed expectations.